FREQUENTLY ASKED

COVERING THE BASICS

1. Do you have a minimum order?

Yes we do! Our minimum order is $500. For deliveries that are 90 miles and beyond our minimum order is $1,000. We do accept will call orders of $300 and these are accepted on a case by case basis. All furniture rentals must be delivered and set up by our crew. Will call only applies to small decor/detail items.

2. What are your delivery fees?
Our delivery fees include more than you might think. We have two or more delivery and installation experts that pick up from storage, load, unload and set up onsite to your specifications. We don’t just drop off at the curb and wish you luck. This is our “white glove” delivery service. Items are delivered with great care. Our wood dining tables require assembly, as do some of our other furniture items such as shelving units, etc, and these are assembled and put in the agreed upon location. Delivery fees include truck/trailer fees, gas and mileage, employee time from storage to venue, loading, unloading, setting up, return time, striking and returning to unload to storage.There is also $100 late night pick up fee after 10:30 PM.
We only cover our costs in our delivery fees, we do not make a profit. Our minimum delivery fees are as follows:
0-30 miles $200
31-60 miles $290
61-90 miles $480
Please contact us for a custom quote for deliveries beyond 90 miles.
These are minimums and may increase depending on varying factors such as venue location, late night pick ups, and number of items rented.
3. Are there other fees I should be aware of?

Yes! Included in every rental is a 10% non-refundable Damage Protection. For will call items, we require 15% non-refundable Damage Waiver. This covers the costs of normal wear and tear, cleaning and repairing of our items. If there is substantial damage and it is beyond what we can fix, the client is responsible for repair, re-upholstery work, or replacement. The Damage Waiver will be credited towards the charges and further payment will be due as outlined in the terms and conditions in the contract.
We also have a tax of 8.1% applied to all rentals. Delivery fees are not subject to tax.

4. Can I change my order?

We do accept changes to your order as long as inventory is available. You cannot go below your original order amount, but you may swap out items of equal or greater value. Changes can be made up to 10 days prior to your event.

5. How do I reserve my rentals?

A 50% non-refundable deposit is due along with a signed contract and a credit card on file. Final payment is due 10 days prior to event date. If cancelled after final payment, full payment is retained.

Beautiful Things Event Rentals provides unique and specialty event rentals for your wedding, corporate party, shower, or any party you’re having!

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